Frequently asked questions
How fast can PrintAlliance respond?
Response times average 38 minutes for remote tickets and under 2 hours for on-site dispatch in major metros.
Category: General
Do you support both USA and UK offices?
Yes, we have distributed teams covering all US states and all regions of the UK, providing comprehensive support nationwide.
Category: Service Areas
Can you work with managed print service contracts?
Absolutely. We integrate with existing MPS agreements and coordinate with OEM partners to preserve warranties.
Category: Services
What industries do you specialize in?
Legal, healthcare, finance, logistics, and enterprise campus environments that cannot tolerate downtime.
Category: General
Do you offer flat-rate pricing?
Yes. Choose from per-incident, bundled hours, or unlimited plans for predictable budgeting.
Category: Pricing